Team player and strong leadership qualities with good communication skills. The Skills & Objectives of a Job as a Front Desk Supervisor. Use standard letter size pages, and easy to read fronts between 11-13 in size. Hotel Front Desk Clerk Manager Resume Summary : Highly qualified professional offering superb decision making skills, judgment, and outstanding initiative. Recall Customer Programs. In addition, take a look at our vocab lists below so that you can use the best action verbs for a front desk receptionist at a hotel. Some people that are interested in the hospitality industry begin as guest services employees and then move up to supervisory positions. As the face of the hotel, you are the first person a guest will encounter on arrival. Each element of design that you choose should add to the readability of your finished resume. Hotel Front Desk Agent Resume Examples. Read on to learn more about how long your hotel desk hospitality resume should be along with the right vocabulary to use to make sure your application materials get noticed by the hiring manager. Front desk employees are always multitasking; they must answer phones, greet guests, answer questions, check out customers, and more. Besides your customer service skills, hotels and establishments look for a good mix of hard and soft skills to ensure service quality is maintained and guests are taken care of. Top Front Desk Agent Skills. Customise the CV template in A4 & US letter size to showcase your experience, skills … As such, the required qualifications for this job always include excellent customer service abilities. This will allow you to get an edge over the competition by showing the hiring manager that you are very experienced, have a strong sense of what the position will entail, and offer the potential employer a “known” quantity. Working at the front desk requires using computers to keep records, process payments, and complete other tasks. Required sections for your hotel front desk resume include: In addition, as long as they offer you a chance to list skills or qualifications relevant to the job you are applying for, you may also decide to include: For example, if one of your volunteer experiences was to work as an Intake Coordinator at a summer camp, then it may be worth adding to your resume if you otherwise lack direct experience in the hospitality industry. Other times, they have to communicate with people in different departments within the hotel—including parking, housekeeping, and management—to ensure that guests are satisfied with their stay. Your goal should be to match past work history to the expectations of the job you are applying for, as long as you can do so honestly. Despite common practice in countries outside of the United States, a photograph is generally not recommended in the U.S. Being organized allows a front desk worker to juggle these multiple tasks. ResumeCoach » Resume Examples » Hospitality: Hotel Front Desk, Read hotel front desk resume examples to get a head start, View resume samples for jobs in the hospitality industry. In some cases, your resume would reach 3 pages. Overdoing it with design is a common mistake. They could be major, such as a guest whose reserved room is not wheelchair accessible, as they had requested. You must either be already comfortable with the software the hotel uses and be able to learn new software quickly. Whether it’s at a hotel reception or at the local … It includes plenty of white space and, if appropriate, dashes of color to stand out as an attractive resume. Below you can learn which style is right for you. Communicate Sales and Promotions. It’s through the front desk that all veins pulse: housekeeping, sales, reservations, etc. Those working within the hospitality industry need strong interpersonal and communication skills. Provide effective results using superlative management, critical thinking, and analytical skills to accomplish a wide array of responsibilities. Your resume objective, should you decide to include one, is an opportunity to show your outstanding fit for a hotel front desk job. resumeList all the soft and hard skills you have in one place. Alison Doyle is the job search expert for The Balance Careers, and one of the industry's most highly-regarded job search and career experts. Process guest arrivals and departures including all necessary payments. Accordingly, your front desk clerk resume should strongly focus on your interpersonal skills. If you have experience in hospitality or possess many transferrable skills, you may be able to build a solid career in guest services. A resume is likely to be your first “introduction” to a potential employer. Interpersonal skills. Qualifications such as strong communication abilities, basic IT skills, customer service skills, attention to details, and a friendly attitude are common experience in Hotel Front Desk Clerk resume samples. This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. Stressing teamwork and organizational skills are key for creating an attractive hospitality resume , as most positions require working closely in teams and with other associates to complete tasks and manage … When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Bad news: The HR people will skim your resume … This section should go before your work history and below your resume objective. We ranked the top skills based on the percentage of Front Desk Agent resumes they appeared on. Here is a sample of entry level front desk receptionist resume – Feel free to copy-paste and adapt it to build your resume to apply for the job you want. It can be perceived as unprofessional, or worse, may land your resume in the trash pile on the first round of reviews as large corporations, concerned with discrimination lawsuits, sometimes avoid resumes with photographs all together. Oversaw guest registration reservations and other clerical duties with a focus in quality and courtesy. While certain design elements are appropriate for a hotel desk receptionist job, going overboard runs the risk of making you look unprofessional. To advance my career as a member of one of biggest hotel chains in the world and to get a supervisory or managerial post in the future; to contribute to the local tourism industry. Hotel Front Desk Resume Tips and Ideas Hotel front desk receptionists, also sometimes called hotel front desk clerks or concierges, are the face of the hotel staff for visiting guests. A good front desk clerk resume includes a professional summary, core qualifications, experience, and education section.